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Placeholder content for tickets documentation.

Creating Tickets

Tickets represent work orders, maintenance tasks, or issues that need attention. Create tickets to track work from request to completion.

• Title: Provide a clear, descriptive title that summarizes the issue or task.
• Priority: Set priority levels (Low, Medium, High, Critical) to help teams focus on urgent items.
• Assignment: Assign tickets to specific users or teams for accountability.
• Due Date: Set deadlines to ensure timely completion of maintenance tasks.

Ticket Statuses

Track ticket progress through various stages from creation to completion.

Schedules

Create preventive maintenance schedules to perform routine tasks at regular intervals, reducing unexpected breakdowns.

Scheduling Maintenance

Set up recurring tasks based on time intervals (daily, weekly, monthly) or usage metrics (operating hours, production cycles).

Recurring Schedules

Define patterns for routine maintenance to automatically generate tickets at the right time.